If he's specifically listed damages and stated that the rest of the
vessel is in "excellent condition" it should be a far easier case. I
don't think you'd have any trouble at a small claims court as long as
you can prove that there is additional restoration on the body. If
you clean it too much the dealer can argue that they'll only accept
returns "in the condition in which they're sent" so don't go too wild
with the acetone.
If the pot is not glazed, varnished or waxed, a fairly easy and
unintrusive way to see restoration/repair/repainting is to spray the
surface with a fine mist of water (i.e. one of those things used to
spray clothes during ironing if you're exceptionally civilised). A
porous and evenly humid pot surface tends to show up most modern
misdemeanours.
If someone is willing to commit themselves to an incorrect condition
report on a receipt it sounds like they're relatively inexperienced.
It may be that they simply don't believe that the pot is more damaged
than initially claimed and once they see evidence to the contrary I'd
be surprised if they did not relent???!
Who says I can't be diplomatic!
Rolf Kiaer
www.heliosgallery.com
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